The Reengineering of Processes a Tool in the Administration of Business: Case Cereales "Santiago"

Abstract

The article presents the research result on the application of the Reengineering of processes in the company Cereales Santiago and the introduction of the information sciences through the PesajeVoz software. In the research it is characterized the main deficiencies of the strategic process of commercialization that affect the economic result of the company and the satisfaction of their clients, by the losses and delays when receiving their raw materials. A study is also realized on the evolution of the reengineering of processes concept from its initial formulation and a characterization of some of the methodologies for its application, reference is made to an own methodology generic for the application of the reengineering of processes in the Cuban system of companies, that have been validated it in the company study object, allowed obtaining of results of impacts in quantitative and qualitative benefits for the company and its clients.