The Registration and Control of the Quality Costs. An Alternative Analysis in the Manufacture of an Exportable Product

Abstract

The processes of entrepreneurial management are developing under a dynamic environment, where the proactive action of the decisions guarantees the exploitation of improving opportunities. The enterprises make an effort to negotiate the quality of the products and services, with an appropriate administration of the costs. This suggests the mensuration of the expenses, as key tool in the efficiency of this process. This study aims at presenting an alternative and a control design of the quality costs supported by a calculus algorithm in the information process. This will serve as a basis for the analysis of the efficiency of the quality management exemplified with the manufacture of the exportable product. Analysis methods are used to evaluate essential aspects of the topic, interviews, experts’  approaches, and the calculation method and cost registration for event that facilitate a vision of the costs of quality in the search of alternatives for the taking of decisions.